:root{--red:#991032;--ink:#242322;--muted:#6b625b;--line:#d9d1c8;--paper:#fffdfa;--bg:#f5f3ef}
.header-access{display:flex;align-items:center;gap:16px}.logout-button{font-size:12px;color:var(--red);background:none;border:0;text-decoration:underline;text-underline-offset:4px;padding:8px 0}.access-panel{max-width:520px;padding:36px;margin:35px auto 50px;border:1px solid var(--line);border-radius:8px;background:var(--paper)}.access-mark{font-size:35px;color:var(--red);margin-bottom:24px}.access-panel h2{font-size:35px;letter-spacing:-.045em;line-height:1.1;margin:0 0 18px}.access-panel>p:not(.eyebrow){font-size:14px;color:var(--muted);line-height:1.7}.access-panel>.button,.access-panel form>.button{width:100%;justify-content:space-between}.access-panel form{padding-top:24px;border-top:1px solid var(--line);margin-top:24px}.access-panel .access-help{font-size:11px!important;min-height:18px}.access-panel .panel-message:not(:empty){margin-top:22px;margin-bottom:0;font-size:12px}#access-code{font-size:24px;letter-spacing:.25em;font-variant-numeric:tabular-nums}@media(max-width:650px){.header-access{gap:8px;align-items:flex-end;flex-direction:column}.access-panel{padding:26px 22px;margin:20px auto 35px}.access-panel h2{font-size:31px}.access-panel .button{font-size:12px}}@media print{.access-panel{display:none!important}}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:15px/1.6 Arial,Helvetica,sans-serif}button,input,select,textarea{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}a{color:var(--red);text-underline-offset:4px}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.5}input,select,textarea{color:var(--ink)}[hidden]{display:none!important}:focus-visible{outline:3px solid #bd7c22;outline-offset:4px}.skip-link{position:absolute;top:-100px;left:15px;padding:10px;background:#fff;z-index:10}.skip-link:focus{top:10px}.visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.panel-header{max-width:1280px;margin:auto;padding:28px 32px;display:flex;gap:24px;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line)}.brand{font-size:21px;letter-spacing:.04em;color:var(--ink);text-decoration:none}.brand span{display:block;font-size:9px;letter-spacing:.17em}.private-tag{font-size:11px;border:1px solid #cbbfc2;color:var(--red);border-radius:50px;padding:6px 12px}.panel-main{max-width:1280px;margin:auto;padding:48px 32px 60px}.panel-intro{display:flex;gap:30px;align-items:flex-end;justify-content:space-between;margin-bottom:45px}.eyebrow{color:var(--red);font-size:10px;letter-spacing:.14em;font-weight:700;margin:0 0 13px}h1{font-size:clamp(32px,4vw,53px);line-height:1.08;letter-spacing:-.055em;margin:0 0 18px;font-weight:600}.panel-intro p:last-child{font-size:15px;max-width:650px;color:var(--muted);margin:0}.public-book{font-size:13px;white-space:nowrap;margin-bottom:3px}
.panel-message:not(:empty){border-left:3px solid var(--red);background:#f0e2e6;padding:14px 18px;white-space:pre-line;margin-bottom:22px;font-size:14px;overflow-wrap:anywhere}.panel-message.is-success:not(:empty){border-color:#39714b;background:#e8efe8}.list-toolbar{display:flex;justify-content:space-between;align-items:center;gap:20px;border-top:1px solid var(--line);padding:26px 0}.list-toolbar h2{font-size:22px;letter-spacing:-.03em;margin:0 0 2px}.list-toolbar p{font-size:12px;color:var(--muted);margin:0}.toolbar-actions{display:flex;align-items:flex-end;gap:12px}.filter-field label{display:block;font-size:11px;font-weight:600;margin-bottom:5px}.filter-field select,.field input,.field select,.field textarea{border:1px solid #bfb3a7;background:#fff;border-radius:4px;padding:11px 12px;min-height:45px;width:100%}.filter-field select{font-size:13px;min-width:185px}.button{display:inline-flex;align-items:center;justify-content:center;gap:10px;border:1px solid var(--red);background:var(--red);color:#fff;border-radius:4px;min-height:45px;padding:11px 17px;font-size:13px;font-weight:600;text-decoration:none}.button:hover:not(:disabled){background:#74112a;border-color:#74112a}.button-secondary{background:transparent;color:var(--red);border-color:#c9b9bd}.button-secondary:hover:not(:disabled){background:#f0e3e6;border-color:var(--red)}
.records-table-wrap{border:1px solid var(--line);border-radius:6px;overflow:hidden;background:var(--paper)}.records-table{width:100%;border-collapse:collapse;text-align:left;font-size:14px}.records-table th{padding:15px 20px;border-bottom:1px solid var(--line);color:var(--muted);font-size:10px;letter-spacing:.08em;text-transform:uppercase;font-weight:600;background:#eee9e2}.records-table td{padding:20px;border-bottom:1px solid #e6dfd8;vertical-align:middle}.records-table tr:last-child td{border-bottom:0}.records-table td:last-child{text-align:right}.record-number{display:block;font-size:14px;font-weight:600;overflow-wrap:anywhere}.record-date,.record-channel{display:block;color:var(--muted);font-size:11px;margin-top:5px}.record-name{font-size:14px;line-height:1.4;overflow-wrap:anywhere}.record-view{border:0;background:none;color:var(--red);font:600 13px Arial,sans-serif;padding:10px;white-space:nowrap;text-decoration:underline;text-underline-offset:4px}.status-badge{display:inline-flex;align-items:center;justify-content:center;font-size:11px;line-height:1.4;border:1px solid #d1c8bf;border-radius:50px;padding:6px 11px;white-space:nowrap;color:#5b5149;background:#f1ece6}.status-new{color:#8b1c3b;background:#f8e9ed;border-color:#e8bfca}.status-in_progress{color:#6c521d;background:#f5eddc;border-color:#dfcfaa}.status-responded{color:#2f6240;background:#e7f0e9;border-color:#c5d8ca}.status-closed{color:#5d5d5d;background:#eee;border-color:#d0d0d0}.empty-state{padding:48px 25px;text-align:center;border:1px solid var(--line);border-radius:6px;background:var(--paper)}.empty-state>span{display:block;color:var(--red);font-size:36px}.empty-state h3{font-size:22px;letter-spacing:-.03em;margin:10px 0}.empty-state p{color:var(--muted);font-size:14px;margin:0}.pagination{display:flex;justify-content:space-between;gap:18px;align-items:center;padding:24px 0}.pagination p{font-size:12px;color:var(--muted);margin:0}.pagination>div{display:flex;gap:10px}
.detail-top{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:27px}.back-button{font-size:13px;color:var(--red);border:0;background:none;padding:10px 0;text-decoration:underline;text-underline-offset:4px}.detail-heading{display:flex;gap:25px;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line);padding-bottom:24px;margin-bottom:28px}.detail-heading h2{font-size:clamp(27px,3vw,39px);line-height:1.15;letter-spacing:-.035em;margin:0 0 9px;overflow-wrap:anywhere}.detail-heading p:last-child{font-size:13px;color:var(--muted);margin:0}.detail-layout{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(320px,1fr);gap:26px;align-items:start}.record-card,.management-card{padding:30px;border:1px solid var(--line);border-radius:6px;background:var(--paper);min-width:0}.record-section{padding:0 0 23px;margin:0 0 24px;border-bottom:1px solid var(--line);break-inside:avoid}.record-section:last-child{padding:0;margin:0;border:0}.record-section h3{font-size:17px;letter-spacing:-.02em;margin:0 0 17px}.record-section dl{display:grid;grid-template-columns:140px 1fr;gap:10px 18px;margin:0;font-size:13px}.record-section dt{color:var(--muted)}.record-section dd{margin:0;white-space:pre-wrap;overflow-wrap:anywhere;min-width:0}.record-section .long-details{display:block}.long-details dt{font-weight:600;margin:18px 0 5px}.long-details dd{font-size:14px}.management-card{background:#eee9e2}.management-card h3{font-size:25px;letter-spacing:-.035em;line-height:1.15;margin:0 0 15px}.management-note{font-size:12px;line-height:1.65;color:var(--muted);padding-bottom:22px;border-bottom:1px solid #d5cabe;margin:0 0 23px}.field{margin-bottom:21px}.field label{font-size:12px;font-weight:600;display:block;margin-bottom:7px;line-height:1.5}.field input,.field textarea,.field select{font-size:14px;line-height:1.5}.field textarea{display:block;resize:vertical;min-height:95px}.field small{display:block;color:var(--muted);font-size:11px;line-height:1.6;margin-top:7px}.confirmation{font-size:12px;display:flex;gap:10px;align-items:flex-start;line-height:1.6;margin:0 0 22px}.confirmation input{accent-color:var(--red);width:18px;height:18px;flex:0 0 18px;margin:3px 0 0}.management-card .button{width:100%;justify-content:space-between}.management-card .panel-message{font-size:12px}.privacy-note{font-size:12px;line-height:1.7;color:var(--muted);border-top:1px solid var(--line);padding-top:25px;margin:30px 0 0;max-width:860px}.panel-footer{background:#202020;color:#f5f3ef;padding:25px max(24px,calc((100vw - 1216px)/2));font-size:12px;display:flex;justify-content:space-between;gap:20px}.panel-footer a{color:inherit}.history-list{list-style:none;margin:0;padding:0}.history-list li{border-bottom:1px solid #e5dcd3;padding:12px 0;font-size:12px}.history-list li:last-child{border:0}.history-list strong,.history-list time{display:block}.history-list time{color:var(--muted);font-size:11px}
@media(max-width:950px){.panel-main{padding:35px 24px 48px}.panel-intro{display:block}.public-book{display:inline-block;margin-top:20px}.records-table th,.records-table td{padding:15px 13px}.detail-layout{grid-template-columns:1fr}.management-card{max-width:none}.record-section dl{grid-template-columns:160px 1fr}}
@media(max-width:650px){.panel-header{padding:22px 20px}.brand{font-size:18px}.private-tag{font-size:10px;padding:5px 9px}.panel-main{padding:30px 20px 42px}.panel-intro{margin-bottom:32px}.panel-intro .eyebrow{font-size:9px}h1{font-size:37px}.panel-intro p:last-child{font-size:14px}.list-toolbar{display:block;padding:23px 0}.toolbar-actions{margin-top:18px;align-items:flex-end}.filter-field{flex:1}.filter-field select{min-width:0;font-size:13px}.toolbar-actions>.button{padding-left:13px;padding-right:13px}.records-table-wrap{border:0;background:none;overflow:visible}.records-table,.records-table tbody,.records-table tr{display:block}.records-table thead{position:absolute;width:1px;height:1px;margin:-1px;overflow:hidden;clip:rect(0,0,0,0)}.records-table tr{border:1px solid var(--line);border-radius:6px;background:var(--paper);padding:17px 18px;margin-bottom:14px;display:grid;grid-template-columns:1fr auto;gap:13px 16px}.records-table td{display:block;padding:0;border:0!important;text-align:left}.records-table td:first-child{grid-column:1/-1;border-bottom:1px solid var(--line)!important;padding-bottom:12px}.records-table td:nth-child(2){grid-column:1/-1}.records-table td:nth-child(3){grid-column:1}.records-table td:nth-child(4){grid-column:2;grid-row:3}.records-table td:last-child{grid-column:1/-1;text-align:right;border-top:1px solid #e4dbd2!important;padding-top:5px}.record-number{font-size:15px}.record-name{font-weight:600}.record-view{padding:8px 0}.pagination{align-items:flex-start;flex-direction:column;padding-top:10px}.pagination>div{width:100%;justify-content:space-between}.pagination .button{font-size:12px}.detail-top{gap:12px}.detail-top .button{font-size:11px;padding:10px 12px}.back-button{font-size:12px}.detail-heading{display:block}.detail-heading>.status-badge{margin-top:15px}.record-card,.management-card{padding:22px 18px}.record-section dl{grid-template-columns:1fr;gap:3px}.record-section dd{margin-bottom:10px}.record-section h3{font-size:16px}.field input,.field textarea,.field select{font-size:16px}.management-card h3{font-size:27px}.panel-footer{display:block}.panel-footer a{display:block;margin-top:10px}.privacy-note{font-size:11px}.empty-state{padding:30px 20px}.empty-state h3{font-size:20px}}
@media print{body{background:#fff;color:#111;font-size:11pt}.panel-header,.panel-intro,.panel-message,#records-list,.detail-top,.management-card,.privacy-note,.panel-footer,.skip-link{display:none!important}.panel-main{max-width:none;padding:0}.detail-layout{display:block}.detail-heading{margin-bottom:20px;padding-bottom:15px}.detail-heading h2{font-size:21pt}.detail-heading .eyebrow{color:#111}.record-card{padding:0;border:0;background:none}.record-section{margin-bottom:20px;padding-bottom:18px}.record-section h3{font-size:12pt}.record-section dl{grid-template-columns:150px 1fr;font-size:10pt}.status-badge{background:#fff!important;color:#111!important;border:1px solid #777!important}.long-details dd{font-size:10pt}@page{size:A4;margin:17mm}}